Mobile Phone Contracts & Pay Monthly Deals

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Frequently Asked Questions

Mozillion uses the EE 5G network for all data, talk and text plans
Yes if you have a compatible phone. Both 4G Calling (VoLTE or Voice-over LTE) and WiFi Calling (VoWiFi or Voice-over WiFi) services are included with Mozillion's mobile phone and SIM only plans.
If you run out of data, you won’t be charged for any further usage but also won’t be able to use any services the require data. You can purchase an additional data add-on by contacting us via email help@mozillion.com.
Mozillion uses EE’s 4G and 5G network. You can check coverage in your area with our Coverage Checker.
Currently Mozillion’s mobile services are only for use within the UK and within the EU (roaming allowances and usage caps apply).
Yes. If you have an existing mobile number you can transfer it over when you order your SIM card, simply enter the details at checkout and we’ll handle the rest.

You will need a PAC from your current network provider which you can get by texting the word PAC to 65075.
Yes. Your SIM will come with a new mobile number. If you decide not to transfer your existing number over, you can use this new mobile number instead.
eSIMs are built into your device and are environmentally friendly. You can get set up immediately to use our plans and have more than one eSIM on your device.
If you choose to use Pay Pal credit, 12-, 24- and 36-month 0% finance, they have their own terms which can be viewed when you choose Pay Pal at checkout.
Prior to the end of your term we will contact you with our latest offers, or you can keep your airtime on a 30-day rolling SIM only plan, or feel free to leave.
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