Can I keep my current phone number when joining Mozillion?
Of course. When you decide to switch to Mozillion, ask for a PAC from your current provider by texting PAC to 65075. The code will be valid for 30 days and can be used during the ordering process by ticking the option to keep your old number. If you decide to transfer your number later instead, you can get in touch with our customer service team and they will be able to help you.
If your contract with your previous provider has already been cancelled, it will be up to your old provider to allow you to transfer the phone number when possible.
If you decide to not transfer you current phone number to Mozillion, we will issue you with a new mobile number.
What is a PAC code?
A PAC (Porting Authority Code) is a unique code linked to your phone number that lets you take your mobile number with you when you switch providers. Your old network will give you your PAC and you give it to your new provider. This instructs both providers to move your mobile number from your old provider to your new provider.
How long does it take to transfer my mobile number?
It usually takes 1-2 working days (Monday-Friday 8am-5pm) from when the transfer is requested but can occasionally take longer. Numbers aren’t transferred on weekends or bank holidays.