Our plans include unlimited calls and texts for using within the UK and when roaming in the EU, subject to our terms and conditions and fair use policy.
Can I use make international calls from the UK?
Our plans don’t include international calling or texting from the UK to international numbers.
Can I make calls and send texts from abroad back to the UK?
Yes if you’re roaming in the EU. Outside of the UK and EU your plan can’t be used. For infomation on data use when roaming please see our Roaming & Travel section.
Can I use 4G Calling (VoLTE) and WiFi Calling (VoWiFi) on Mozillion?
Yes if you have a compatible phone. Both 4G Calling (VoLTE or Voice-over LTE) and WiFi Calling (VoWiFi or Voice-over WiFi) services are included with Mozillion’s mobile phone and SIM only plans.
These are sometimes referred to as VoIMS services.
To use VoIMS on Mozillion:
- You must have an IMS, VoLTE or VoWiFi compatible mobile phone
- Your phone settings must have IMS, 4G (or LTE) calling and WiFi calling set to ‘on’ (the naming and options may vary according to your phone model and manufacturer)
- Your phone settings must have 4G data set to ‘on’
- You must be in within 4G coverage, or in a WiFi zone and connected to the WiFi network
For further help enabling WiFi calling on an Apple device see Apple’s help pages: https://support.apple.com/en-gb/HT203032
For Android or other makes/models, check your instruction manual.