How can we help?

How to get the best from Mozillion

Check on an offer, update a credit card – your Mozillion account, all in one place

SIM card and price plan help including settings and FAQs

If you’re selling, know the two possible options

Every phone has to pass our 90-point Diagnostic check and visual grading inspection

How to add anything up to £100 to your phone’s value

Get more of your phone’s true value by becoming a Mozillion seller.

We want delighted sellers, ecstatic buyers and, let’s be honest, brilliant reviews. If there’s a glitch, get it fixed here.

Technical faults and warranty claims, sorted

Every phone from Mozillion has a 12 month warranty. And you can beef it up with Mozillion Insurance

Nominate a credit or debit card. Sellers: we also need your bank details

Before you open it, we’ve checked it

We hope to see you again soon

Good As New, Excellent and Good condition, here’s what they mean

There are two ways to buy on Mozillion

Your phone will sell for more on Mozillion, guaranteed.

Need to talk to us? Please get in touch.

Earn up to £40 each time when you refer friends to Mozillion

Here’s everything you need know.